Accessible Raleigh Transportation (ART), a local, ordinance-based, complementary paratransit service, provides subsidized service for those unable to drive because of a disability and those unable to ride a bus. ART relies on Raleigh's open-door taxicab licensing policy established by city ordinance. No contract is required to manage the program or operate the service. ART has successfully provided paratransit service for more than 10 years in a fast-growing, highly suburbanized city of 280,000. ART's Americans with Disabilities Act paratransit element, Tier II, adheres strictly to trip-by-trip eligibility using a functional screening tool. The use of eligibility determination and the user-side subsidy points to a new direction for public transportation.