Finnish Road Enterprise (previously Finnish Road Administration) has collected information on winter roads maintenance operations on different forms and papers. The information has been verified several times and filed in different systems. Several overlapping filing and checking practices cause a lot of costs. At the same time, information consistency has suffered as there has been many information collectors. With the Keiju -information collection system overlapping work is removed and technological possibilities to automate the information collection are utilised. Keiju has been developed to replace staff forms and unnecessary work that is caused by corrections, interpretation and filing. The information is collected with a simple routine and as consistently as possible. At the same time, the quality of customer reports can be increased (e.g. quality reporting). Information collection process automatisation increases effective work-time, operation management and reduces information collection and distribution costs. Information is only produced once and relaying it takes less time. Information collection, filing and relaying became daily operations with the change of operations methods and developing IT tools.