This Thematic Research Summary on Information and Awareness aims to provide the reader with a synthesis of results of completed European research projects related to that theme. It consists of two main parts. The first part includes a brief overview of the scope of the theme and summarises the main policy developments at EU level relevant to the theme. The second part contains a synthesis of the main findings and policy implications from research projects and identifies the implications for further research. The research projects for which the synthesis is provided are European (EU-funded and national) projects that are completed and with results publicly available. The EU projects included in this paper have been funded by the Fifth and the Sixth Framework Programmes. Projects that had been reviewed in the related paper produced within the predecessor project EXTRaWeb are only briefly summarised in the background section for each sub-theme. The range of possible measures that come under the heading of "Information and Awareness" involve making improvements to the information available to transport users and operators, to make them more aware of the implications of their use and operation of the transport system and thus to support transport policy objectives. Some measures are traditional fixed information systems; others draw on real time applications of information technology. The information helps travellers make more informed decisions about how, when, where and whether to travel.