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An Approach to ITS Service Model in a Multi-Vendor Environment Duhindan, Nada ; Rylander, Anders ; Morgan, David

By: Contributor(s): Publication details: Bryssel ITS in daily life: 16th world congress and exhibition on intelligent transport systems and services, Stockholm 21-25 September 2009. Paper, 2009Description: 8 sSubject(s): Bibl.nr: VTI P1835:16 [World]Location: Abstract: Providing Real Time Passenger Information (RTPI) to London Bus passengers is a challenging task. The extensive bus network in London requires RTPI to be delivered to passengers through multiple channels such as bus stop display, SMS and web. A complex Intelligent Transport System (ITS) solution is necessary to counter the challenges of this task. Although the deployment of an ITS is widely published, extracting good services from such systems is not broadly discussed. This paper discusses an approach taken by London Buses to develop a Service Model that will extract good services from vendors to reap the benefits of an ITS.
Item type: Reports, conferences, monographs
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Statens väg- och transportforskningsinstitut Available

Providing Real Time Passenger Information (RTPI) to London Bus passengers is a challenging task. The extensive bus network in London requires RTPI to be delivered to passengers through multiple channels such as bus stop display, SMS and web. A complex Intelligent Transport System (ITS) solution is necessary to counter the challenges of this task. Although the deployment of an ITS is widely published, extracting good services from such systems is not broadly discussed. This paper discusses an approach taken by London Buses to develop a Service Model that will extract good services from vendors to reap the benefits of an ITS.