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Organising Traffic Control Centres in Sweden in Order to Reduce Costs and Increase Customer Satisfaction Olsson, Kent
Publication details: Bryssel ITS in daily life: 16th world congress and exhibition on intelligent transport systems and services, Stockholm 21-25 September 2009. Paper, 2009Description: 7 sSubject(s): Bibl.nr: VTI P1835:16 [World]Location: Abstract: The Swedish Road Administration (SRA) has established a new, more centralized organization for traffic management. The objective of this new organization is to reduce costs, while maintaining service at the present - or an even higher - level. This will be done by reducing the number of Traffic Control Centers (TCCs) from seven to four, reducing the number of similar information technology (IT) systems, improving the skills of the staff and creating more shared processes.| Current library | Status | |
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| Statens väg- och transportforskningsinstitut | Available |
The Swedish Road Administration (SRA) has established a new, more centralized organization for traffic management. The objective of this new organization is to reduce costs, while maintaining service at the present - or an even higher - level. This will be done by reducing the number of Traffic Control Centers (TCCs) from seven to four, reducing the number of similar information technology (IT) systems, improving the skills of the staff and creating more shared processes.