This document reports on the findings and conclusions of a research project conducted by Transport & Travel Research Ltd on behalf of the Enterprise, Transport and Lifelong Learning Department of the Scottish Executive. The overall aim of this research was to investigate and review measures used to combat the abuse of parking bays reserved for disabled people, and to put forward best practice guidance, based on a review of the evidence through both desk based research and carrying out interviews with key service providers and users, on the most effective measures that can be used in off-street car parks in Scotland. The purpose of this research was to provide advice and assistance for those responsible for the provision of off-street parking in adhering to the guidelines set out in the Disability Discrimination Act 2005. The research aimed to: o Explore and review the existing evidence-base of what is known about the effectiveness of different intervention methods o Conduct an evaluation of a range of existing intervention methods which are considered to be of practical interest within a Scottish context, including perceived attitudes towards their effectiveness and practical considerations/constraints o Build on existing knowledge of the psychological factors influencing abuse of parking facilities reserved for disabled people o Provide advice and assistance for those responsible for the provision of off-street parking in adhering to the guidelines set out in the Disability Discrimination Act 2005