The goal of the AINO programme was to develop collection, management and exploitation of real-time information and to create thereby prerequisites for ITS services improving the safety, efficiency and sustainability of the transport system. It is subdivided in five sub-programmes; Public Transport Information, Goods Transport Information, Transport Network Status Information, Driver Support and Service Framework. This evaluation study aimed to assess how the AINO programme had reached its objectives, whether the focus had been correct in view of global developments, how the results should be exploited, and how the R&D programme activities should be continued. The evaluation was based on interviews, assessment forms, information collected through desk study, reports, websites, European Commission documents etc. The programme achieved its project effectiveness, professional expertise and networking objectives. The financial incentive offered by AINO funding clearly provided impetus and delivered commitments in the organisations involved, public sector as well as private. More active conversation between projects within AINO as well as with the European R&D programmes could have been of added value regarding the exploitation of knowledge and findings of the projects. Progress was made specifically on the concepts and methods involved in multi-modal real-time services for passengers. Progress on realtime services for freight shippers and commercial deliveries was less apparent. Recommendations are that future programmes on real-time multi-modal services should be organised in such a way that the stakeholders who will be responsible for development and implementation can easily build upon the results. Sufficient resources should be allocated to independent evaluation studies and fundamental innovative research. Results and findings from the projects that are not commercially sensitive should be published in detail and in a form accessible to the stakeholders. In addition there is a need for high-level summaries of results for decision-makers and the media. Lastly, in addition to research and development, further work is needed on the functional business models for multi-modal information services and on the implementation of AINO findings in separate transport investment programmes.